Shipping policy

At Cozyxio.com, we are committed to delivering high-quality home products safely to your doorstep.

1. Shipping Time

  • Standard Shipping: 15-20 days (including order processing and delivery)

  • Please note that international shipping may experience slight delays due to customs, weather, or other factors beyond our control.

2. Shipping Costs

  • Shipping fees are calculated at checkout. Some promotions may offer free shipping.

  • Rates vary by country/region; please refer to the checkout page for exact costs.

3. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.

  • You will receive an order confirmation and tracking information once your order is shipped.

4. Package Tracking

  • All orders come with a tracking number for online tracking.

  • If your package has not arrived within the estimated delivery time, please contact our customer support at info@cozyxio.com.

5. Shipping Risks

  • We are happy to assist with any delays, damage, or lost packages during transit.

  • Please check the package upon delivery to ensure it is intact.

6. Tips for a Smooth Delivery

  • Make sure your shipping address is accurate to avoid delays.

  • Delivery times may be slightly extended during holidays or peak seasons.